Shipping Policy

We ship internationally to the countries listed at checkout. Availability, shipping methods and prices depend on your destination and are shown before you place your order. If your country is not listed, we cannot currently deliver there.

After your payment is confirmed, we verify the order and place it with the supplier. Processing normally takes 1–3 business days. Orders placed on weekends or public holidays are processed on the next business day.

At checkout you choose from the shipping methods available for your country. Each option shows its price and an estimated delivery window in days. Estimates start from the date the order ships and are not guaranteed — carrier delays, customs checks, weather and public holidays can extend delivery.

Shipping is calculated at checkout based on your destination and chosen method. Some methods may qualify for free shipping above a minimum order value, which is shown at checkout when available.

When your order ships, the status is updated and, where the carrier provides one, a tracking number is added. Check progress any time on the Track Your Order page using your order number and email. Tracking updates can take a few days to appear after dispatch, and some economy services only update at key points.

International parcels may be subject to import duties, VAT/GST or handling fees set by your country. These charges are not included in our prices unless stated at checkout, and are the responsibility of the recipient. We do not control these charges and cannot predict their amount. Refusing to pay them may result in the parcel being returned or destroyed.

Please make sure your name, address, postal code and phone number are correct. We are not responsible for delays or loss caused by incorrect or incomplete addresses. If you notice a mistake, contact us immediately on WhatsApp (+1 (762) 351-0089) — we can only change the address before the order ships.

Items in one order may ship separately, from different locations, and arrive on different days. You will not be charged extra shipping for a split shipment.

• If your order has not arrived after the estimated delivery window, contact us and we will investigate with the carrier.
• If a parcel is lost in transit or arrives damaged, we will arrange a replacement or refund according to our Return & Refund Policy.
• For damaged parcels, please keep the packaging and send photos of the item and the box.

Shipping questions? Reach us via the Contact page or WhatsApp at +1 (762) 351-0089.